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"I have been enormously encouraged by the number of times frontline staff have told me that using an outcomes approach has improved the quality of their keyworking with clients. This is what it's all about"
Kevin Ireland
former Executive Director, London Housing Foundation

The new Outcomes Star. A set of four publications. An all new tool; a guide to using the outcomes star for managers; a guide for keyworkers; a guide to delivering in-house training on using the outcomes star


Homeless Outcomes

Welcome to Homeless Outcomes - the one-stop resource for homelessness agencies who want to take an outcomes approach in their work.
 
Why outcomes?
To end homelessness, our sector needs to change the lives of the people it works with. Changing attitudes is central to this. Taking an outcomes approach is vital to show how you are changing the attitudes of each individual you see. It is the means to demonstrate the real difference you are making in changing lives.
 
Resources
On this site you can find information on:

This website is published and maintained through Homeless Link's Outcomes Programme.

News
25/11/2009
New guidance for commissioners
Triangle Consulting has produced a guide for commissioners of homelessness services who are considering using the Outcomes Star within their commissioning process.
 
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25/11/2009
Research into Outcomes Star as a data collection tool

In April 2009, Homeless Link commissioned University of Wales Institute, Cardiff to validate, through research, the effectiveness of the Outcomes Star as a data collection tool.

To find out more click here.

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25/06/2009
New Philanthropy Capital (NPC) publishes a new report

A report published by the New Philanthropy Capital (NPC) entitled Everyday Cares compares children’s day centres in Italy and the  UK. The report provides a framework for charities to measure their impact on children’s lives. Although this report was based in schools, many of the findings are relevant to homelessness interventions and have particular relevance to the outcomes approach. More

18/06/2009
Is Outcomes Star data meaningful? Contribute to our research!

Homeless Link and the University of Wales Institute, Cardiff, are currently undertaking a piece of research to validate the Outcomes Star as a data collection tool. This is to determine:

a) whether the tool is used consistently across different workers, projects and organisations

b) whether progress in ‘soft’ outcomes, as measured by the Star, correlates to the achievement of ‘hard’ outcomes.
 
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Homeless Outcomes was originally devised and published by the London Housing Foundation
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