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Supporting People

Achieving National Indication Targets

Demonstrating the achieving of NI targets

It will become increasingly important for homelessness agencies to be familiar with the National Indicators (NIs) and be able to articulate connections between the outcomes they achieve with their clients and the targets for NIs within local partnerships, to demonstrate their value.
 
There are three levels within which there is potential for homelessness agencies to demonstrate that they make a valuable contribution to the achievement of particular targets:
  • By directly working with a client group specified in an NI (the most directly attributable impact)
  • By working with people who could have a significant impact on targets for NIs within the community (which could be argued as a significant impact)
  • Because their clients are part of a the whole population to which the NI refers (the least direct impact).

Key Points

  • The two key performance indicators currently used by Supporting People (KPI1 & KPI2) are included within the 198 NIs, following successful lobbying by SP. These are: number of vulnerable people achieving independent living (NI 141) and number of vulnerable people who are supported to maintain independent living (NI 142).
  • There are no other NIs directly related to homeless people as a group, so these are the two most important for the homelessness sector when lobbying local authorities about which indicators to include.
  • Other NIs most directly relevant to the homelessness sector are expressed in terms of groups with specific needs. It will therefore become increasingly important for homelessness agencies to think about, record and report their client groups and outcomes in terms of these groups e.g. 'offenders under probation supervision' and 'people in contact with mental health services' rather than 'homeless people'.
  • The NIs link to and should be guided by sustainable community strategies, so at local level it could be possible for reducing homelessness to be included as a local target (even though this is not a specific NI).
  • In addition to these three levels, administering authorities are required to consult the local community. Homelessness agencies may also be able to demonstrate their value within this consultation process because they house some of the more vulnerable members of the community that the authority wishes to contact and consult.

    The following sections list all the relevant NIs within these three levels and set out how agencies can go about demonstrating their contribution to achieving them:

    Direct work with a client group specified in an NI

    Work with clients who could have a significant impact on targets for NIs within the community

    Work with clients as part of the whole population to which the NI refers

    Overview


    Author: Sara Burns, Triangle Consulting
    Date: 18 December 2007




 
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