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Choosing an outcomes tool - a practical guide
Outcomes tools reviewed
IT systems
Outcomes Star
About the Outcomes Star
Who is using the Outcomes Star?
Benefits of using the Star
Good practice in implementation
Using your Star data
Information for commissioners
Get answers to your Outcomes Star questions
Outcomes Star Online
Feedback from users
Support
Using the system in keywork and beyond
Getting information from the system
Information for service users
Guidance for keyworkers
Guidance for managers
Guidance for organisations
FAQs

Feedback from users

The Outcomes Star System has been designed by Jellymould Creative and developed by C4 Multimedia with the direction of Triangle Consulting, the authors of the Outcomes Star Collection.

In order to ensure the system was going to be relevant to homelessness agencies and quick and easy for them to use, we involved agencies at an early stage in development, showing them paper versions of the various screens and listening to their reactions and suggestions.

Once the system was ready and had been tested to check there were no bugs, we asked a number of agencies to test it out for real.

The results of this user testing were incredibly valuable and showed how eagerly many agencies are awaiting the system.

"It's beautiful, so clear and the Star Chart made me go wow! And the options to view different Star readings at once remind me of viewing my bank statements online - very easy to use. I think the keyworker summary - where keyworkers can review their entire caseload - will be very useful.

"I think the best thing for me was the format, colour and font, I feel a lot of consideration has been given to the layout etc, catering for people with learning difficulties. I found it very user-friendly and easy to navigate to the appropriate page, being able to see previous completed stars or an individual one makes all the difference to the client group I work with."

Maureen Bobby, Keyworker, The Home Group


"This is brilliant! It's very useful for anyone who wants to assess and analyse their own work and make improvements. It's very easy and quick to input Star data and I'd recommend that new users have a play and they will soon get to grips with the system. In terms of being intuitive to use, I'd give it five out of five."

Simon Virth, Supported Housing Manager, Community Campus 87


"The way the system instantly draws the Star is brilliant and will be really effective with our clients. The way you can select time periods on the reports is very interesting. It means we'll be able to see whether clients make more or less progress at certain times of the year. And whether progress is impeded by a change in staffing, or other external factors such as changes in housing provision or policy."
Nicola Parson, Operational Manager, Cambrian Supported Living Ltd


Find out more and see inside

To find out more and see how the system works use the links below:

Using the system in keywork and beyond

Getting information from the system

Interested?

Register to use the system now!

Visit www.outcomesstarsystem.org.uk


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Site managed by Homeless Link registered charity number 1089173 registered company number 4313826
Homeless Outcomes was originally devised and published by the London Housing Foundation
This website was designed and developed by Jellymould Creative