Choosing an outcomes tool - a practical guide
Outcomes tools reviewed
IT systems
Outcomes Star
About the Outcomes Star
The development of the Outcomes Star
Journey of Change
Who is using the Outcomes Star?
Benefits of using the Star
Good practice in implementation
Using your Star data
Information for commissioners
Get answers to your Outcomes Star questions
Outcomes Star Online


The Outcomes Star section of this web site is derived from the Outcomes Star collection, which was commissioned and published by:

The London Housing Foundation
First Floor, Elmfield House
5 Stockwell Mews
London, SW9 9GX

Telephone 020 7733 9340

Web site

Authors are Sara Burns, Kate Graham and Joy MacKeith of Triangle Consulting

Copyright (CC) 2006 The London Housing Foundation and Triangle Consulting

Design copyright (CC) 2006 Jellymould Creative 2006

Some rights reserved

In order to make the Outcomes Star widely available and free to download, Homeless Link and Triangle Consulting, the creators of the Outcomes Star have made it available under a version of the Creative Commons licence – this means that it can be down-loaded free of charge and may be used with service users without any payment being made.

Agencies sometimes want to make slight changes to the wording of the Outcomes Star or to change some of the scales. Whilst we understand the desire to customise the Star you the needs of individual services wide consultation and discussion on this issue has indicated that allowing this would not serve the wider needs of sector as a whole, for the following reasons:-

  • The official version has been tested and re-tested many times within the sector to create a tool that is coherent and practical. Changes are often made without a full understanding of the issues that have been considered in ensuring the overall integrity of the tool and therefore undermine the quality of the tool
  •  If there are number of different versions of the Outcomes Star for homelessness in circulation this undermines the credibility of the tool – particularly if some of the versions are of poor quality.
  • When clients move to different projects it is confusing if different versions of the same tool are used
  • One of the benefits of the Outcomes Star is that all users who use the Outcomes Star System contribute to the development of a national outcomes evidence base. If there are different versions in circulation then the outcomes measured on each version are not comparable and it is no longer possible to develop an evidence base.
For all of these reasons the making of derivative works is not permitted. However for projects working in other related sectors there are other official versions of the Outcomes Star which are available or currently being developed by Triangle Consulting, including versions for mental health, teenagers, domestic violence, older people, drugs and alcohol and people getting back to work.

Please contact Joy MacKeith Triangle Consulting at to find out more.

This is a Creative Commons licence, a fair way between the extremes of copyright control and uncontrolled exploitation. For more about Creative Commons visit

Read the full licence: Creative Commons Attribution - NonCommercial - ShareAlike 2.5 License.

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Site managed by Homeless Link registered charity number 1089173 registered company number 4313826
Homeless Outcomes was originally devised and published by the London Housing Foundation
This website was designed and developed by Jellymould Creative