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Basket of Generic indicators |
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Indicator |
Definition
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Economic Wellbeing |
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Number (and %) of service users with sufficient rent arrears to prevent move on |
Count all service users. Arrears should include core rent, housing service charges and service charges. |
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No generic indicators for Enjoy and Achieve
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Be Healthy
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Number (and length of wait prior to moving in) of service users moving into the service from delayed discharge or intermediate care setting |
Applies to referrals to all services where referrals might be received from delayed discharge or intermediate care settings. Count the number of service users accessing the service as a transfer of care from hospital or intermediate care such as rehabilitation settings |
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Number (and %) of problem drug users sustaining engagement in drug treatment for at least 12 weeks |
DAAT retention target – Count all service users who have sustained engagement in drug treatment services for at least 12 weeks. The treatment period should be measured from the date of triage to the date of discharge across a continuous treatment episode.
A service user may begin with one type of drug treatment and then move to another type of treatment, which can count as a continuous episode of treatment as long as there is not a delay of more than 3 weeks between moving from one type of treatment to another. If there is, then this cannot be counted as a continuous episode of treatment |
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Stay Safe |
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Number (and %) of service users currently in receipt of the service who have been assessed as ready to move on to a lower support service or independent living if move on accommodation was available
Number (and %) of service users currently in receipt of the service who have been assessed as needing to move on to a higher support or other specialist service and waiting for a place to be available |
Applies only to short-term services. Count all those who would be able to move on immediately if a suitable move on option were available. Counted as a snapshot on a particular day. |
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Number (and %) of service users who are still occupying move-on or other appropriate accommodation one year after moving on from the service. |
Count all service users who have been counted as moving on in a planned way. Include a “not known” category for those who are not contactable by the support provider a year after move-on. |
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Number (and %) of service users who have been supported to sustain their tenancy or terminate their tenancy in a planned way while in hospital or prison |
This refers to accommodation that has been sustained for service users who have been in hospital/ prison for a short period of time and also for service users who are in prison or hospital for a long period of time where tenancies have been terminated in a planned way. |
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Making a Positive Contribution |
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No of service users enabled to access services more effectively though the provision of language/ translation services or provided with information in a format relevant to their disability |
Count all services users who were provided with or supported to access information in an alternative format (eg translation, interpretation, BSL interpretation, large print, electronic format, Braille or audio tape transcription) where this has been requested or where the need for this has been established to ensure full and comprehensive understanding of information (ie where users speak little or no English or have a disability which affects their communication or understanding. Include referrals to outside agencies as well as information provision, support or advice provided within the service. |