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Collapse HomeHome
Collapse Taking an outcomes approachTaking an outcomes approach
What are outcomes?
Clarifying your outcomes
A user-focused outcomes approach?
Collapse Measuring your outcomesMeasuring your outcomes
Choosing an outcomes tool - a practical guide
Outcomes tools reviewed
IT systems
Collapse Outcomes StarOutcomes Star
Collapse About the Outcomes StarAbout the Outcomes Star
The development of the Outcomes Star
Collapse Journey of ChangeJourney of Change
Collapse The ten laddersThe ten ladders
1. Motivation
2. Self-care
3. Managing money
4. Social networks
5. Substance misuse
6. Physical health
7. Emotional & mental health
8. Use of time
9. Managing accommodation
10. Offending
Credits
Acknowledgements
Who is using the Outcomes Star?
Collapse Benefits of using the StarBenefits of using the Star
Collapse Case StudiesCase Studies
Alabaré Christian Care Centres, Salisbury
Use of the Star in assertive outreach in Norwich
Croftlands Trust, Cumbria
Humbercare
St Christopher’s, Greenwich
St Mungo’s
Single Homeless Project
Swindon Supported Housing
Stuart Coulsell, ex-service user now support worker, Tulip
Good practice in implementation
Collapse Using your Star dataUsing your Star data
St Mungo's first results
Validation research
Information for commissioners
Collapse Get answers to your Outcomes Star questionsGet answers to your Outcomes Star questions
Frequently asked questions
Collapse Outcomes Star Online Outcomes Star Online
Feedback from users
Support
Using the system in keywork and beyond
Getting information from the system
Information for service users
Guidance for keyworkers
Guidance for managers
Collapse Guidance for organisationsGuidance for organisations
Conditions for use
Permissions & roles
FAQs
Collapse National outcomesNational outcomes
Local Area Agreements
Collapse Supporting PeopleSupporting People
Collapse Implications for providersImplications for providers
Basket of Supporting People outcomes indicators
Collapse SP outcomes and the StarSP outcomes and the Star
Table relating Outcomes Star to CLG outcomes
Background
Collapse Lambeth, Southwark and Lewisham InitiativeLambeth, Southwark and Lewisham Initiative
Outcome indicators piloted within the initiative
Extra SP outcomes indicators
Our work on SP outcomes
Collapse TrainingTraining
Training: How to use the Outcomes Star
Training: Effective key-working & Outcomes Star
Collapse Delivering your own trainingDelivering your own training
Training handouts

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Homeless Outcomes was originally devised and published by the London Housing Foundation
This website was designed and developed by Jellymould Creative